5 Goals to Achieve With Facebook ChatBot
With the advent of Facebook, chatbots for social media have become an integral part of your business. So you need to know how to get the most out of them. Here are some tips to help you maximize your bots for social media.
Goal I. Prospecting & Nurturing lead. This is the most common problem encountered by businesses that have not yet created chatbot software for their business. Messenger Bot allows you to ask any question in the world in the same way you would a human.
For example, British companies might ask British company questions about the British Empire. The Brits might reply to those questions by using the same language as the first one. You can easily translate those replies into English and make them available on Facebook.
Goal II. Increase conversions and customer retention. Facebook Chatbot can be used for both sales and customer service. It is a very helpful tool for salespeople to make the customers feel that they are in a personal conversation with the salesperson. Conversations on Facebook also allow them to interact with other customers as well.
As a consumer, you might want to get answers to some questions on Facebook and make suggestions about products and services that interest you. However, as a business owner, you might be in a different position. For example, if you have a product that solves a customer's problem, you can provide them with Facebook chatbots for free to get their feedback.
If your goal is to promote your brand to other users, you can use Facebook Chatbot to help you reach out to British companies. Since you already have established relationships with them, you can make a conversation with them on Facebook and give a free trial to a specific offer. In exchange, they may share their opinion about your offer on your blog, Facebook Fan Page, or anywhere else on Facebook.
Goal III. Automate your bot. The best feature of ChatBot is that it is completely automated. You just need to install it and let it do all the work for you.
When you are satisfied with your results, you can turn off the automation and let ChatBot help you out in other aspects of running your business. You can also use it for marketing purposes, like promoting your business, your products, etc. to help get more customers. Since it is a great help to your business, you might want to consider hiring it to manage your Facebook account or other Facebook accounts.
Goal IV. Build a long-term relationship with your chatbot.
Building a long-term relationship with your chatbot is a great way to help you build trust and confidence. You can train your chatbot to understand your language, respond to your customers' questions, and help you make better decisions on the go.
Goal V. Creates an online presence. You can even use ChatBot to create a viral marketing campaign that can spread your messages through Facebook or across the Internet.
For social media sites such as Facebook, it will be very difficult to attract traffic if you don't have a good reputation in these types of sites. If you have a large number of Facebook fans, you can encourage people to share your content on their wall, email them or write an article about you and use this content as a way of advertising for your business.
These are only some of the goals you should achieve with your ChatBot. So, keep this in mind if you want to know how to effectively automate your business. Use the five strategies mentioned above and see what results in you can achieve.